Privacy Policy
1. Introduction
nika doodles ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under the Swiss Federal Act on Data Protection (FADP / DSG) and, where applicable, the EU General Data Protection Regulation (GDPR).
By using our website www.nikadoodles.ch or placing an order, you acknowledge this Privacy Policy.
2. Data Controller
The data controller responsible for your personal data is:
nika doodles
Oberwachtstrasse 11, 8700 Küsnacht, Switzerland
3. What Data We Collect
Data you provide directly
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Name and email address — to process your order and communicate with you.
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Delivery address — to ship physical products.
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Payment information — processed securely by our payment provider (we do not store card details).
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Any messages you send us via email or contact forms.
Data collected automatically
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IP address and browser/device information — collected via website analytics.
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Cookies and usage data — to understand how visitors use our website (see Section 8).
4. How We Use Your Data
We process your personal data for the following purposes:
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To fulfil and manage your order (legal basis: contract performance).
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To send order confirmations and shipping updates (legal basis: contract performance).
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To respond to enquiries and customer service requests (legal basis: legitimate interest).
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To improve our website and services through analytics (legal basis: legitimate interest).
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To comply with legal obligations, such as tax and accounting requirements.
We will only contact you for marketing purposes if you have explicitly opted in.
5. Sharing Your Data
We do not sell your personal data. We may share your data only with trusted third parties where strictly necessary:
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Shipping providers (e.g. Swiss Post) — to deliver your order.
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Payment processors — to process your payment securely.
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Website platform (Wix) — which hosts our website and may process data as part of its service.
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Legal authorities — if required by law.
Any third parties we work with are required to handle your data securely and in accordance with applicable data protection law.
6. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, or as required by law. Order and transaction data is typically retained for 10 years in accordance with Swiss accounting obligations. Marketing data is retained until you withdraw consent.
7. Your Rights
Under Swiss law (FADP) and, where applicable, the GDPR, you have the following rights:
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Right of access — to request a copy of the data we hold about you.
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Right to rectification — to request correction of inaccurate data.
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Right to erasure — to request deletion of your data, subject to legal obligations.
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Right to restrict processing — to request a limitation on how we use your data.
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Right to data portability — to receive your data in a structured, machine-readable format.
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Right to object — to object to processing based on legitimate interests.
To exercise any of these rights, please contact us at nikadoodlesshop@gmail.com. We will respond within 30 days.
8. Cookies
Our website uses cookies — small text files stored on your device — to improve your browsing experience and analyse website traffic. You can control cookie settings through your browser. Please note that disabling certain cookies may affect website functionality.
We use analytics tools (such as those provided by Wix) to understand visitor behaviour in aggregate. These do not identify you personally.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. All payment transactions are encrypted and handled by our secure payment provider.
While we take all reasonable steps to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.
10. International Transfers
Your data may be processed in countries outside Switzerland (for example, by our website platform Wix, which operates internationally). Where this occurs, we ensure appropriate safeguards are in place in accordance with Swiss data protection requirements.
11. Children's Privacy
Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. Continued use of our website after changes are published constitutes acceptance of the updated policy.
13. Contact & Complaints
For any privacy-related questions or to exercise your rights, please contact:
If you are unsatisfied with our response, you have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) at www.edoeb.admin.ch.